RETURNS & REFUNDS
effort is made to get your package to you
in perfect condition and in a timely manner.
All sales are considered final at time of purchase,
exceptions are as follows: All
returns, refunds, and/or claims must be requested
within 15 days of shipment and must meet the following
guidelines or we will not be able to process them.
Lotion Source does not offer any guarantee on closeout
and/or clearance items. We do not take exchanges
on closeout and/or clearance items. If your closeout
and/or clearance item is damaged in shipping we
will replace it if we have that item available when
you contact us, otherwise a store credit will be
you return an item for any other reason for credit,
the original shipping charges will not be refunded
because the item was shipped to you, however, we
will issue a credit for the cost of the item returned.
a package is received with damaged products,
please make a list of the products that were
damaged. Keep all original packaging and
take a digital picture of the damage that can